Privacy Policy

1. Introduction

Coffee Bean Connoisseur LLC, doing business as Pilot Prep Pro ("we", "us", or "our"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

2. Information We Collect

2.1 Information You Provide

• Payment Information: When you make a purchase, payment details are collected and processed by our third-party payment processor, Stripe, Inc. We do not store complete credit card numbers.
• Practice Session Data: Questions asked, answers provided, and session history to improve our Services and track your progress.

2.2 Automatically Collected Information

• Usage Data: Browser type, device information, IP address, pages visited, time spent on pages, and referring URLs.
• Cookies: Small data files stored on your device to enhance functionality and user experience.
• Local Storage: Session tracking and preferences stored in your browser's local storage.

2.3 Voice Data

When you use Voice Mode, speech recognition is processed locally in your browser using the Web Speech API. Your voice audio is not transmitted to our servers. Only the transcribed text is sent to our AI service for generating responses.

3. How We Use Your Information

We use collected information for:

• Providing and maintaining our Services
• Processing payments and preventing fraud
• Improving our AI responses and user experience
• Sending service-related communications (receipts, updates)
• Analyzing usage patterns to enhance features
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information with:

4.1 Service Providers

• Stripe: Payment processing (subject to Stripe's Privacy Policy)
• Anthropic: AI language model for generating exam questions and responses
• Vercel: Web hosting and infrastructure

4.2 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure payment processing through PCI-compliant Stripe
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your information for as long as necessary to provide Services and fulfill the purposes outlined in this Privacy Policy. Practice session data may be retained to improve our AI models and Services. You may request deletion of your data by contacting us.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a portable format

To exercise these rights, please contact us using the information below.

8. Cookies and Tracking

We use cookies and similar technologies for:

• Session management and authentication
• Remembering user preferences
• Analytics and performance monitoring

You can control cookies through your browser settings. Disabling cookies may affect functionality of the Services.

9. Children's Privacy

Our Services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in the United States, where our servers are located. By using our Services, you consent to the transfer of your information to the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us at:

Coffee Bean Connoisseur LLC
d/b/a Pilot Prep Pro
Email: Contact Form